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Part-Time Member Care Associate

Job Type: Part Time
Demographic Focus: Adults Families Missionaries
Salary Type: Support-Based

Do you have a heart for missionaries and a gift for encouragement? What if your listening ear and pastoral care could help global workers and their families thrive where the gospel is least known? We’re looking for a compassionate, Christ-centered individual to walk alongside missionaries—offering prayer, care, and presence when it’s needed most. This part-time role offers meaningful, Kingdom-impacting work with flexibility. The preferred location for this role would be Team Expansion’s home office in Louisville, KY.

DUTIES/RESPONSIBILITIES

  • Undergird all thoughts and actions with prayer.
  • Connect monthly with those they are assigned to care for.
  • Assess new recruits for field readiness and collaborate with the recruit on a plan of care for optimal health on the field.
  • Coordinate the missionary and their family’s care with the Field Supervisor and Third Culture Kid care provider.
  • Attend Team Expansion’s annual conference, ICOM (International Conference on Missions), and three in-office training weeks.
  • Provide debriefing for missionaries during Home Office Visits.
  • Make occasional overseas Field Visits.
  • Meet with the Member Care Director for monthly encouragement, prayer, and accountability.
  • Raise and maintain a personal prayer and support base.

QUALIFICATIONS

  • The Member Care Associate will be a Bible believer with a mature worldview, a commitment to the Great Commission, and a devotion to prayer.
  • The Member Care Associate should have a deep desire to help missionaries be successful in multiplying disciples who make more disciples.
  • The Member Care Associate should possess the ability to listen to and relate with cross-cultural workers.
  • The Member Care Associate should display a willingness to continue to grow and learn by taking additional training.
  • The Member Care Associate will have a burning compassion for, and deep commitment to, Unreached People Groups.
  • The Member Care Associate will possess administrative skills.

EXPECTED SKILLS AND EXPERIENCE

  • Possess pastoral gifts.
  • Feel called to care for missionaries and their families.
  • Be knowledgeable or willing to be trained in the basic principles of mental health, including trauma-informed care.
  • Display communication skills for interaction with teams, churches, mental health professionals, and others involved in the care of the missionary.
  • Must be computer literate.

JOB TITLE:  Member Care Associate

STAFF SUPERVISOR:  Member Care Team Leader

SUPPORT BASED POSITION: Yes

LOCATION: Home Office Preferred (Louisville, KY)

FULL-TIME: No

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